It’s a fact – being a manager is not easy! Your success depends on other people doing what you want them to do. Yet, other people can be complicated, inconsistent and sometimes, downright obstinate! Key steps to effective coaching include identifying the shortcomings, determining the cause and what needs to change, getting a commitment and providing the support needed for change, and also measuring results and providing feedback.
Our promise is that, at the end of this session you will know how to:
- communicate specific expectations;
- remove any obstacles that get in the way;
- inspire even those employees who are doing well – by pointing out that they can do better.