Being assertive means having the courage to express your thought and, at the same time, the ability to do so in the appropriate manner. It implies exercising your own right to be heard while, at the same time, respecting the rights of others to speak and be heard. Assertiveness it is not necessarily an innate ability but rather one that can be learned by training.
Our promise is that, at the end of the session you will have:
developed abilities for assertive communication;
learned how to avoid displaying both passive and aggressive types of behavior.
Creativity and Innovation
Creativity means generating ideas and innovation means putting them into practice. Ideas coming to reality are much more valuable than ideas just floating around. Recognizing that the world is full of opportunities, this course is designed to assist you in discovering your own creative potential and the means to put it to work.
Our promise is that, at the end of the course, you will know:
how to approach a creative endeavor;
how to generate more ideas;
how to transform significant ideas and opportunities into reality.
Unhooking from stress
Pressing deadlines, a negative feedback, client complaints, changes in the workplace, a conflict with a co-worker…and the list may go on and on. All of these are stress generating factors. There is a lot of talking about stress, especially about its negative effects oftentimes resulting in lack of self-motivation or even lack of appetite to enjoy life.
Our promise is that, by the end of this session, you will have learned how to unhook yourself from stress by:
improving your attitude towards certain situations;
having a clearer perception on what is happening;
learning how to use stress management techniques.
Ethics for Everyone
Ethics matter. Making the difference between right and wrong, matters. And it’s not just the big scandals that you see in the news, but the small everyday decisions and behaviors that add up, too. In fact, that’s where you need to draw the line – with the little things – before serious damage is done. Basic values such as respect for others, fairness and honesty are important “bricks” at the foundation of your own ethical behavior. As is realizing how important ethical behavior is and acting upon that understanding, regardless of what others choose to do.
Our promise is that this session will help you learn the principles and concept frame facilitating ethical decision making as well as how to apply those principles to find a solution in complex situations where the right answer doesn’t come easily!
Train The Trainers
The core aspect of any Train The Trainers is providing internal employees with the recquired abilities to be an in-house trainer. The need for this program has considerably risen nowadays, as many companies are considering becoming learning organizations. The course addresses the constant need for training and development of employees while recognizing, at the same time, that corporate training can sometimes be more effective if it is delivered by a trainer from within the organization.
Our promise is that, by the end of this session, you will:
know about different learning styles (especially about adult learning style);
understand the training process;
be able to design, develop and deliver a training program (from assesment of training needs to evaluation of training results).
Emotional Intelligence (EI) is becoming more and more important as a key factor for personal and professional success. Having a high Intelligence Quotient (IQ) is no longer enough if you lack the ability to adjust to changes, work in a team or establish and nurture strong and effective personal relationships.
Our promise is that, by the end of this session you will have learned:
to recognize the 5 competencies on which you can work to improve your EI level;
how to control reactions and plan actions to be more productive in your relationships with others.
Conflicts are a part of life. And they can cause stress. But conflicts in the workplace do not have to be destructive. In fact, constructive disagreement can add value, as people compromise and reach better decisions based on input from others. Conflict becomes destructive when anger, jealousy and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships, interfere with productivity and destroy teamwork.
Our promise is that you will learn that solving conflict is not about one person proving the other person wrong but rather, about working with the other person to solve the problem and maintain the relationship. You will also learn ways in which you can resolve conflict constructively.
“Of all the projects being implemented worldwide:
31% are closed before completion
53% of the projects are finalized, but:
Costs are higher than projected, in average, by, cu 189%;
- Allotted time is higher than projected, in average, by, cu 222%; - 16% are finalized, in time, on the budget and achieving their goal.”
The vast majority of organizations operate based on projects. For most of them, this way of activity organization is at the very core of their success and is also the basis for the permanent improvement of processes. If the daily operational management is taking care of the organization’s present, project management is taking care of its future.
Our promise is that, by the end of this session you will:
be able to make the difference between projects and processes;
understand the dimension of a project based on iti essential parameters: quality, cost and time;
know the 5 stages of a project and be able to use at least two working instruments for each project stage.
As a manager you’re not only responsible for what you do – you’re responsible for what your people do. You must solve the people paradox: how to give your people the support they need to do their jobs while at the same time accomplishing your own tasks. And the first step is figuring out how to control the way you spend your time.
Our promise is that, by the end of this session you would have learned how to:
prioritize, plan and stick to it;
focus on the activity with the biggest payoff;
take action now based on results in the future;
One of the most powerful skills you will ever use is the ability to inform, persuade and lead other people through public speaking. When you stand before a gathering that has come together in one place at one time for the purpose of hearing your words, you are given the chance to tap into an energy greater than individual listenerswould generate on their own.
Public speaking, therefore, represents an opportunity to influence, to impart ideas, to enlist support, to gain recognition and to unify group action.
And the good news is: anyone can do it!
Our promise is that, by the end of this session you will have learned how to:
prepare, structure and deliver a successful presentation;
master advanced skills in public speaking.
Principles of Positive Influence
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership. Given that it is such a sophisticated ability, one might think that it is not possible to be taught. However, it is proven that influencing others is not magic, nor a question of luck, but sheers science. There are simple and demonstrated principles of influence that form the basis of effective, persuasive appeals.
Our promise is that, by the end of this session you will have learned and exercised these 6 principles of persuasion which will enable you to increase your power of influence.
Problem Solving Process
A successful problem-solving process requires initiative, courage, analytical skills, structured approach, creativity, flexibility and assertiveness.
Our promise is that you will find all of these ingredients in this session. By the end of it you will have:
learned which are the 6 stages of the problem-solving process;
practiced at least 3 methods and techniques for each stage.
7 Triggers to Yes (The Influencer)
The course lasts for two days and the participants will understand that influencing the ones around is not a random act, but science. Robert Cialdini, a professor of Socio-Psychology and Marketing at the State University from Arizona, spent 30 years studying the ways in which people can be influenced and reached the conclusion that they have a limited ability to understand the factors that influence their behavior. Once we identify and explain the factors that influence our decisions, we can understand how to use them in an ethical manner to get positive answers, but also how to defend ourselves when others try to use not so ethical purposes.
The course aims at increasing self-confidence and the participants’ relating ability, at developing emphatic communication and building personal power and persuasiveness skills.
Creativity and Critical Thinking
In a highly competitional economic environment, all the players of the market look for a differentiating factor. “What can I do differently, better, faster, cheaper?” are the questions they need to answer to ensure survival. Many differentiating strategies rely on the development of new competences and the first on the list of these new competences is creativity. Creativity is not a “you have it or not” sort of competence, but an essential one. In fact, its presence is a prerequisite for the success of all the other competences. The course uses the Medici Game, a Celemi Power Dialog™ tool for innovation to help organization inspire and engage people around innovation. All the types of organizations in all the fields and people from all levels are targeted and upon completion of the course the participants will be able, among others, to identify and implement new ways to act and create value, to develop initiative and the courage to do things differently.
We live in a world of globalization and international cooperation in which, often times, the members of a different culture need to collaborate. What is allowed or even recommended in one culture can be a monumental blunder in another. Sometimes “yes” doesn’t mean “yes” and silence is not always what it seems.
That is why knowing the differences and adapting to an intercultural reality is the key of being successful in this context.
The Multicultural Effectiveness program lays the foundations of intercultural differences awareness and informed adaptation.
Risk Management (Titanic)
In the context of the world economic crisis, with a highly volatile business environment, understanding risk is crucial. What is even more important, however, is risk management.
And, because in business risks shape the decisions and often indecisions, the immediate consequence can be significant economic benefits for those who dare confront and manage them, the so-called “risk premium”.
The course will decode the structures of risk to allow participants to define it within their own organization. Various types of reactions to risk and management methods will be presented.
But, first of all, the trainees will gain the required abilities to enforce risk management principles within a project and to cope with management risks.